Terms and Conditions

**Terms and Conditions for Austin Urban Blooms**

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the floral shop services operated by Austin Urban Blooms.

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service.

By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the service.

**1. Orders and Payments:**

1.1. Orders can be placed through our website or by phone.

1.2. Payment is required at the time of placing the order. Credit cards and other forms of electronic payment are accepted.

1.3. Prices are subject to change without prior notice. The price charged will be the price applicable at the time the order is confirmed.

**2. Delivery:**

2.1. We offer delivery services within Austin and surrounding areas. Delivery charges may apply depending on the distance and urgency of the delivery.

2.2. Delivery times are estimated and may vary depending on factors such as weather conditions and traffic.

2.3. We will not be liable for delays in delivery due to circumstances beyond our control.

**3. Substitutions:**

3.1. Due to seasonal availability and quality reasons, we reserve the right to substitute flowers, vases, or other products with items of equal or greater value without prior notice.

**4. Cancellations and Refunds:**

4.1. Orders can be canceled up to four hours before the scheduled delivery time. Refunds will be issued for canceled orders at our discretion.

**5. Satisfaction Guarantee:**

5.1. We strive to provide fresh, high-quality products and excellent customer service. If you are not satisfied with your purchase, please contact us within 48 hours to discuss a resolution.

**6. Intellectual Property:**

6.1. All content included on our website and in our marketing materials, such as text, graphics, logos, images, and software, is the property of Austin Urban Blooms and is protected by copyright laws.

**7. Limitation of Liability:**

7.1. To the fullest extent permitted by law, Austin Urban Blooms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Austin Urban Blooms have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

**8. Governing Law:**

8.1. These Terms shall be governed and construed in accordance with the laws of Texas, without regard to its conflict of law provisions.

**9. Changes:**

9.1. Austin Urban Blooms reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

**10. Contact Us:**

10.1. If you have any questions about these Terms, please contact Austin Urban Blooms at info@austinurbanblooms.com

By accessing or using the service, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the service.